With Zypto's Cash-to-Crypto solution, converting physical money into digital assets and back has never been simpler. Empower your users with the ultimate flexibility to seamlessly manage their crypto.
Welcome to the future of financial freedom—fast, secure, and hassle-free with Zypto!
What is the Cash-to-Crypto service, and how does it work?
The Cash-to-Crypto service on Zypto, powered by MoneyGram, allows users to easily convert physical cash into Stellar USDC, a fully backed digital dollar currency, and vice versa. Here's how it works:
Cash Deposit to Crypto:
Visit a participating MoneyGram location and deposit physical cash.
The deposited cash is instantly converted into Stellar USDC, which appears in your Zypto wallet.
Crypto to Cash:
From your Zypto wallet, sell USDC and request a cash payout.
select the location closest to you
Collect your cash at any of the 100,000+ MoneyGram locations worldwide.
This service is ideal for users seeking a seamless way to manage their cryptocurrency without needing a bank account. Transactions are typically quick, secure, and accessible globally, making it a revolutionary step in bridging cash and crypto economies
Which countries support MoneyGram's Cash-to-Crypto and Crypto-to-Cash services through Zypto?
You can find a list of all supported countries Here : Click Here
What types of cryptocurrency can I convert to cash using this service?
The Cash-to-Crypto service on Zypto currently supports Stellar USDC.
USDC is a fully backed digital dollar currency. USDC is specifically chosen for its reliability, stability, and compatibility with Stellar’s fast and cost-efficient blockchain infrastructure.
While Stellar USDC is the only cryptocurrency available for conversions at the moment, Zypto is actively working to expand support to other major cryptocurrencies in the near future. This enhancement aims to maximize user convenience and provide greater flexibility for crypto transactions.
Do I need an account with Zypto to use MoneyGram's services?
No, you do not need a Zypto account to use MoneyGram’s Cash-to-Crypto or Crypto-to-Cash services. You can access these services directly at participating MoneyGram locations.
What identification or verification is required for cash deposits and withdrawals?
For cash deposits and withdrawals through the Zypto and MoneyGram Cash-to-Crypto service, you will typically be required to provide identification to verify your identity and ensure compliance with local regulations. The exact identification requirements may vary depending on the country and the amount being transacted.
Generally, the following documents may be needed:
A valid government-issued ID (such as a passport, national ID, or driver’s license).
Proof of address (for larger transactions or specific jurisdictions).
These measures are in place to protect users and to comply with financial regulations in various regions. However, smaller transactions might require less stringent verification, depending on the service provider's local policies.
How long does it take for a transaction to be completed?
Transactions using the Zypto and MoneyGram Cash-to-Crypto service are typically completed within minutes, making the process quick and efficient. Once you deposit physical cash, the conversion to Stellar USDC is usually instantaneous, and the same applies when you sell USDC from your Zypto wallet for cash at a participating MoneyGram location.
The exact time for each transaction can depend on factors like location, network availability, and the amount being transferred, but the goal is to provide near-instant service for both deposit and withdrawal processes.
What fees are associated with converting cash to crypto and vice versa?
The fees for using the Zypto and MoneyGram Cash-to-Crypto service are structured as follows:
For transactions of $1 to $99, the fee is $3.
For transactions ranging from $100 to $999, the fee is $4 plus 2% of the total amount.
For transactions of $1,000 or more, the fee is $15 plus 1% of the total amount.
Additionally, foreign exchange (FX) fees may apply depending on the currency being exchanged, which can vary based on market conditions and location.
What happens if I encounter an issue during my transaction? Is there customer support?
If you encounter any issues during your transaction or have questions about the Cash-to-Crypto service, you can always reach out to Zypto’s customer support directly through the app via chat. We offer 24/7 chat-based support, ensuring you can get assistance whenever you need it. Our support team is dedicated to providing high-quality customer service and aims for quick resolution times to ensure your experience is as smooth as possible.
Can I use this service at all MoneyGram locations, or are there specific participating outlets?
The Cash-to-Crypto service through Zypto is available at participating MoneyGram locations, which are spread across a wide network of global branches. However, not all MoneyGram locations offer this service. To ensure you can access Cash-to-Crypto transactions, it is recommended to check for participating outlets in your area using the Zypto app.
The global network spans over 100,000 locations, but the availability of specific services may vary by region.
Are there limits on the amount of cash I can deposit or withdraw?
The partnership with MoneyGram allows Zypto users to easily cash in and out USDC (USD Coin)—all without requiring a bank account.
The maximum payment amount for one cash-in transaction is 950 USD.
The maximum payment amount for one cash-out transaction is 2,500 USD.
These limits may vary depending on your region, currency, frequency of use, and other factors.
Important Reminder:
MoneyGram won’t allow you to create a cash-out transaction if you’re trying to withdraw more USDC than you currently have in your wallet.
If you have enough USDC for the cash-out transaction, but receive an error indicating insufficient funds, simply close the page and create a new cash-out transaction.
FX fees may apply for MoneyGram transactions.
What is Stellar USDC, and why is it used for these transactions?
Stellar USDC is a digital currency pegged to the U.S. dollar, providing stability and security. It operates on the Stellar blockchain, which is known for its fast, low-cost transactions. USDC is fully backed by reserves, meaning each unit of USDC is matched by a U.S. dollar held in reserve, ensuring its value remains stable.
For users to perform transactions with Stellar USDC through the Zypto app, it is necessary to activate a Stellar trustline. A trustline is essentially a wallet's agreement to hold a specific asset, such as USDC, and allows for secure transactions with that asset. Without activating a trustline, your wallet won't be able to send or receive USDC on the Stellar network.
Once you activate the trustline for USDC in the Zypto app, you'll be able to use the Cash-to-Crypto service for seamless conversions between physical cash and USDC, making it easier to manage your crypto assets and access cash at MoneyGram locations worldwide.
By using Stellar USDC, you benefit from the fast, secure, and cost-effective nature of the Stellar blockchain, while activating the trustline ensures smooth transactions within the Zypto ecosystem.
What is Stellar Trustline
A Stellar trustline is a mechanism in the Stellar blockchain that allows users to interact with assets (such as tokens or cryptocurrencies) issued on the Stellar network. Essentially, a trustline is an agreement that lets you hold and send assets other than the native Stellar Lumen (XLM). When you set up a trustline, you are saying that you trust the issuer of the asset, and you allow your wallet to hold and transact that asset.
Please Find step by step instruction to enable stellar Trustline : HERE
Key points about Stellar Trustlines:
Issuing assets: Trustlines are used by issuers to create their own tokens or assets on the Stellar network. These could be stablecoins, rewards points, or any other custom assets.
Building trust: Before a wallet can receive or send a particular asset, it must first establish a trustline with the asset’s issuer. This ensures the user is willing to hold that asset.
Limited capacity: Wallets are limited in the number of trustlines they can hold at once, and each trustline requires a minimum amount of Stellar Lumens (XLM) as collateral to be active. This ensures that the network remains efficient and prevents spam.
Security and risk: Setting up a trustline means you trust the issuer not to inflate or manipulate the asset in a way that causes damage to your balance.
Stellar trustlines are an essential component of Stellar's ecosystem because they facilitate the use of a wide variety of tokens and digital assets across the network.
Is the cash To Crypto service available 24/7, or are there time restrictions?
The cash collection availability from the Zypto MoneyGram Cash-to-Crypto service will vary depending on the location of the MoneyGram branch or other participating branches. Each branch may have different working hours or operational processes, so it is always a good idea to check directly with the branch beforehand to confirm their operating hours and availability for cash collection.
However, you can prepare for your visit by swapping your crypto to USDC before you go. This allows you to complete the crypto conversion at any time, even outside of branch operating hours, so you're ready when it's time to collect the cash. You can make transactions 24/7 through the Zypto app.
Once you're ready to collect your cash, ensure that the branch you visit is open and able to facilitate the exchange. If you're unsure about the process or need assistance, Zypto’s customer support is available 24/7 to help with any questions or issues.
Can I use a debit card at MoneyGram to pay for my transaction (fund my wallet)?
No, you cannot use a debit or credit card to fund your wallet. You must bring cash to the location you selected within the wallet app to fund your wallet. In addition, you cannot use the MoneyGram online application to fund your wallet.
What information is required from me by MoneyGram?
What happens if the recipient doesn't collect their cash or doesn't receive it?